Shipping policy

Shipping & Delivery Policy

Last updated: July 21, 2026

At A2 Meble, we take great care in manufacturing and packaging our custom furniture and cabinetry components. To ensure that your order arrives safely and in pristine condition, we utilize specialized freight shipping methods for all large or heavy items.

1. Palletized Freight Shipping

Due to the size, weight, and delicate nature of custom furniture boards and modules, all large orders are securely packed, strapped, and shipped on wooden pallets. This method minimizes handling during transit and drastically reduces the risk of damage.

2. Carriers and Shipping Options

We ship across the European Union. Our standard and recommended freight partner for international pallet delivery is DHL.

Custom Freight Quotes: We understand that freight shipping can be a significant cost. If you would like us to look for a more cost-effective regional forwarding company or an alternative carrier for your specific destination, please contact us immediately after placing your order or request a custom shipping quote before checkout. We are happy to arrange the most budget-friendly logistics solution available at the time of dispatch.

3. Processing and Dispatch Times

Please note that our products are custom-manufactured. The shipping transit time is calculated from the moment your order leaves our workshop, not from the moment the order is placed. Once your custom pieces have passed our final quality check and are securely palletized, you will receive a dispatch notification and a tracking number.

4. Delivery Terms (Curbside Delivery)

Pallet shipments are strictly delivered on a curbside basis (to the edge of your property or the nearest accessible point for a delivery truck).

  • The driver will use a tail lift and a pallet jack to lower the shipment to the ground.

  • The courier is not responsible for unboxing, disposing of the pallet, or carrying the furniture inside your home, apartment, or building. Please ensure you have assistance available on the day of delivery to move the heavy components indoors.

5. Receiving Your Delivery

It is crucial that you carefully inspect the shipment upon arrival before signing the delivery receipt.

  • Visible Damage: If you notice any visible damage to the pallet, packaging, or the products themselves, you must note this explicitly on the courier's delivery document (Proof of Delivery) and take clear photographs.

  • Refusing Delivery: In cases of severe, obvious damage, you have the right to refuse the delivery.

  • Reporting: Any transport damage must be reported to us at contakt@a2meble.pl within 24 hours of receiving the goods, including the photos and the signed delivery protocol. Failure to note damages with the driver may result in the rejection of your insurance claim.

6. International Shipping & Taxes

For deliveries within the European Union, prices include applicable VAT, and no additional customs duties apply.

7. Contact Us

For tracking inquiries, custom freight requests, or delivery coordination, please reach out to our logistics team at:

  • Email: contakt@a2meble.pl

  • Address: A2 Meble, Ul. 3go Maja 23, 36-060 Głogów Młp, Poland